Enterprise-grade CRM delivery
Software that keeps every team in sync
ZWERG designs, builds, and scales CRM platforms, automation, and analytics so your revenue, support, and operations teams move faster together.
- Discovery-first collaboration
- Secure cloud-native stack
- Release in two-week increments
- Telemetry and QA baked in
Live uptime
99.98%
From bottlenecks to reliable delivery
We uncover operational gaps and build CRM workflows that keep sales, support, and operations aligned.
Fragmented data
Silos and duplicate records create rework and reporting blind spots.
Slow handoffs
Teams wait on each other due to unclear ownership and missing automation.
Unreliable reporting
Spreadsheets and stale dashboards make KPIs hard to trust.
Legacy constraints
Old tools and vendor lock-in block integration speed and compliance.
What we deliver
Products and services
Modular engagement that fits your roadmap and governance.
Custom CRM platforms
End-to-end CRM tailored to your workflow with secure integrations.
- Solution discovery and UX
- API-first architecture
- Role-based access and audit
Process automation
Orchestrate workflows, webhooks, and resilient background jobs.
- Workflow mapping
- Event-driven automation
- Observability and retries
Data & analytics
Reliable reporting pipelines and product analytics that inform decisions.
- Source-of-truth modeling
- Dashboard guardrails
- Anomaly detection hooks
Product delivery squads
Cross-functional team to accelerate your roadmap with predictable velocity.
- Senior product engineers
- Design system alignment
- Release and QA playbooks
Integration services
Secure connectors to CRMs, ERPs, billing, and collaboration platforms.
- Standards-based APIs
- Security reviews included
- Sandbox-first deployments
Platform modernization
Refactor legacy modules, remove tech debt, and improve reliability.
- Architecture review
- Performance hardening
- Progressive rollout plan
Why ZWERG
We combine discovery-led design with engineering rigor to ship reliable CRM platforms.
years in enterprise delivery
platform modules shipped
long-term clients
Product-first mindset with measurable outcomes.
Design system alignment across every module.
Security and compliance built into delivery.
Nearshore team with senior leads on every project.
Transparent communication and weekly demos.
Support and maintenance beyond launch.
Case studies
Recent deliveries
Examples of how we solve complex flows without slowing teams down.
Task
Unify sales and support data for a global distributor.
Solution
Implemented a single customer profile with automated syncs to ERP and ticketing tools.
Result
Reduced duplicate records by 82% and cut handoff time by 40%.
Task
Modernize legacy CRM for a field services network.
Solution
Rebuilt core flows with offline-first mobile UI and event-driven integrations.
Result
Technician productivity increased by 25% with faster approvals.
Task
Launch analytics for a subscription SaaS.
Solution
Delivered metrics pipeline, feature adoption dashboards, and alerting hooks.
Result
Churn risk detection improved by 18% and ARR forecasting stabilized.
How we work
Delivery process
Clear milestones and steady communication from day one.
Step 1
Discovery
Workshops to clarify goals, constraints, and success metrics.
Step 2
Design
User flows, UI patterns, and technical blueprint to de-risk delivery.
Step 3
Build
Incremental releases with QA gates and observability from day one.
Step 4
Launch & scale
Cutover support, monitoring, and growth experiments.
Testimonials
What clients say
Pragmatic collaboration and measurable outcomes.
“They translated complex operations into a clear CRM experience and kept every stakeholder aligned.”
Sara Mitchell
COO, Northwind
“Reliable delivery, strong design sense, and pragmatic decisions that respected our timeline.”
Jamal Chen
VP Product, Lumina
“Automation removed manual work across teams. The rollout was smooth and well-documented.”
Elena Petrova
Head of Support, Vertex
FAQ
Answers to common questions
Contact
Tell us about your roadmap
Share your goals and constraints — we reply within one business day.
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ZWERG & CO LIMITEDReg No: HE 441052Incorporated: 30 November 2022
- info@zwerg.dev
- Kadmou 4, S.I. OLYMPIA BUSINESS CENTER Nicosia 1105, Cyprus